Products Name: 1. Hurricane Proof Solar Roof 2. Power-Save 3. Residential HP Solar Hot Water System         1) Hurricane Proof Solar Roof 1 Why do HP Solar Hot Water Systems use a hot water tank with a heat exchanger? 2) Power-Save 2 How Does the Power-Save Unit Work? 3 What is Power Factor? 4 Does the Power-Save 1200™ work in any home? 5 Do you have a 3-phase Power-Save for commercial and industrial applications? 6 Will the Power-Save affect any of my appliances and their normal use? 7 Is the Power-Save tested and approved by independent labs? 8 How much can I expect to save per month by using the Power-Save? 9 How long will it take for the Power-Save to pay for itself? 10 Is the Power-Save easy to Install? 11 How long will the Power-Save last? 12 Why haven’t I heard of this product until now? 13 What About Power-Save for Surge Protection? 14 Is the Power-Save 1200™ Unit Warranted? Is there a Money Back Guarantee? 3) Residential HP Solar Hot Water System 15 Is The ES Solar Hot Water System A New Product? 16 How is the HP Solar Collector made? 17 What is the wind speed rating of the solar collector? 18 What moves the hot water from the collector to the storage tank?? 19 How much roof area is required for a typical residential installation? 20 Does this product qualify for a Virgin Islands Energy Office rebate and Federal Tax Credit? 21 What performance certification does the HP collector have? 22 Is The HP Solar Hot Water System A New Product? 23 How is the HP Solar Collector made? 24 Why does a HP Solar Hot Water Systems use a hot water tank with a heat exchanger? 25 Does this product qualify for a Virgin Islands Energy Office rebate and Federal Tax Credit? 26 What performance certification does the HP collector have?   1 Why do HP Solar Hot Water Systems use a hot water tank with a heat exchanger?   Water with chlorides cannot be used within the collector. A closed loop system eliminates the possibility that chlorides, present in cistern (due to salt spray) and chlorinated water in the Caribbean, could enter the collector from a building’s water source. Chloride-free distilled water is used in the collector. A heat exchanger inside the hot water tank transfers heat to the potable water inside the tank. Using chloride-free water allows the manufacturer to warranty the collector for 5-years. Back    2 How Does the Power-Save Unit Work?   The Power-Save reduces the amount of power drawn from the utility by storing (in its capacitors) otherwise lost electricity (watts) caused by the inductive motors in your home. (Some examples of inductive motors are Air Conditioning units, refrigerators, freezers, washers, dryers, dishwashers, pool pumps, vacuum cleaners, furnace blower motors, fans, water pumps, etc.) The technology applied by the Power-Save 1200™ Unit supplies that stored electricity back to your inductive loads, thus causing you to decrease your demand from the utility. If you decrease your demand from the utility, your meter slows down, and you use less electricity. The thought is, you’ve already paid for that electricity, why pay for it and waste it when you can pay for it, store it, and reuse it again. This whole process is called power factor optimization. Back    3 What is Power Factor?   Power factor is the percentage of electricity that’s delivered to your house and used effectively, compared to what is wasted. For example, a 1.0 power factor means that all the electricity that’s being delivered to your home is being used effectively for its purpose. However, most homes in America today have a .77 power factor or less. This means that 77% of the electricity that is coming through your meter at your home or business is being used effectively, the other 23% is being wasted by your inductive load. With a low power factor, the utility has to deliver more electricity to do the same work. However, the Power-Save unit increases that power factor in most cases to .97 or .98, thus increasing the effective use of your electricity and lowering your usage. Back    4 Does the Power-Save 1200™ work in any home?   Yes it does, as long as you have a circuit breaker panel with breaker switches and not the old screw in type fuses, the unit will work on any single-phase electric application for homes. Back    5 Do you have a 3-phase Power-Save for commercial and industrial applications?   Yes! The Power-Save 3200 is designed for a 400 amp three-phase service. Back    6 Will the Power-Save affect any of my appliances and their normal use?   No, if anything, your motors will run about 10% cooler, which is good for a motor because heat is the enemy of a motor. Back    7 Is the Power-Save tested and approved by independent labs?   Yes, the Power-Save product line is UL listed and tested, and has also been tested by the University of Santa Clara California’s Electrical Engineering department, of which the results of that test are available on our website. Also, the technology is recognized by the U.S. Department of Energy. Back    8 How much can I expect to save per month by using the Power-Save?   That depends on many factors. The size of your home, the amount of inductive motor load, and the amount you are paying per kilowatt-hour for electricity etc. However, generally speaking users of the product have seen up to 25% in reduced consumption, but the average savings is somewhere in the 15% to 20% range. Back    9 How long will it take for the Power-Save to pay for itself?   Generally about 6-12 months, but again, the same factors above apply, some will see sooner (6 months), some will see later (12 months). Download our Pay Back Analysis to use as a quick reference guide. Back    10 Is the Power-Save easy to Install?   We recommend installation by an electrician. The unit comes with complete installation instructions. It installs in about 30 to 60 minutes. Back    11 How long will the Power-Save last?   It has a predicted lifespan of up to 20 years. Back    12 Why haven’t I heard of this product until now?   That’s easy, two words “cost effectiveness”. Up until recently, electric rates throughout America were cheap, costing 2, 3 or 4 cents per kilowatt-hour. Now, electric rates are 8, 10, 12, 14, and 19 and in some cases New York City is 22 cents per Kwh, and the U.S. Virgin Islands is 34 cents per Kwh. At the cheaper rates the Power-Save didn’t make sense, but at the current rates, it makes all the sense in the world. Back    13 What About Power-Save for Surge Protection?   The Power-Save also protects the entire home against power surges. No longer a need for so many surge protectors in the home. The PS-1200 provides a broad range of protection for hardwired appliances and most home electronics such as televisions, satellite equipment, entertainment systems, etc. The unit protects from power line surges as well as spikes caused by internal wiring problems, loose connections and fluctuating demand from large motors such as appliances, vacuum cleaners, heating and cooling equipment, etc. Back    14 Is the Power-Save 1200™ Unit Warranted? Is there a Money Back Guarantee?   Yes, 5 year Manufacturers Warranty for full replacement. Yes, there is a 60-day money back guarantee. If in 60 days, you don’t see reduction in usage on your electric bill, call us and let us know, and we’ll give you details on how to return the unit for a full refund of the purchase price. Installation cost will not be refunded. Back    15 Is The ES Solar Hot Water System A New Product?   No, the ES Solar Hot Water System has been in production and use since 1973. It has been installed on thousands of homes and commercial buildings around the world. Solar Delivered! is the first company to offer this product in the Caribbean. Back    16 How is the HP Solar Collector made?   The HP Solar Hot Water Collector is made from two sheets of 26 gauge stainless steel that are welded together leaving a thin space in between. The grade of stainless steel is EN 1.4301 (V2A) which is equivalent to AISI 304 or UNS S30400. Fluid passes between the stainless steel sheets and is heated by the sun as it circulates through the collector. The HP collector is about one eighth of an inch thick and is mounted to a roof’s surface with aluminum channels. Back    17 What is the wind speed rating of the solar collector?   The HP Collector is rated for a 165 mph wind speed. Back    18 What moves the hot water from the collector to the storage tank??   A small pump is used to circulate water through the collector. The pump can be driven either by a small solar panel located on the roof or by standard AC household current. Back    19 How much roof area is required for a typical residential installation?   The typical residential installation (family of 4-5 people) requires two HP Collectors. Each collector measures approximately 7 feet 8 inches long by 34 inches wide. There are several different length collectors that are also available for different applications (see specification sheets). Back    20 Does this product qualify for a Virgin Islands Energy Office rebate and Federal Tax Credit?   Yes! Back    21 What performance certification does the HP collector have?   The HP collector’s performance has been certified by five European testing laboratories - SPF Swiss Solar Institute, CSTb in France, Fraunhofer Institute in Germany, INTA in Spain, and SE in Sweden. Back    22 Is The HP Solar Hot Water System A New Product?   No, the HP Solar Hot Water System has been in production and use since 1973. It has been installed on thousands of homes and commercial buildings around the world. Solar Delivered! is the first company to offer this product in the Caribbean. Back    23 How is the HP Solar Collector made?   The HP Solar Hot Water Collector is made from two sheets of 26 gauge stainless steel that are welded together leaving a thin space in between. The grade of stainless steel is EN 1.4301 (V2A) which is equivalent to AISI 304 or UNS S30400. Fluid passes between the stainless steel sheets and is heated by the sun as it circulates through the collector. The HP collector is about one eighth of an inch thick and is mounted to a roof’s surface with aluminum channels. Back    24 Why does a HP Solar Hot Water Systems use a hot water tank with a heat exchanger?   Water with chlorides cannot be used within the collector. A closed loop system eliminates the possibility that chlorides, present in cistern (due to salt spray) and chlorinated water in the Caribbean, could enter the collector from a building’s water source. Chloride-free distilled water is used in the collector. A heat exchanger inside the hot water tank transfers heat to the potable water inside the tank. Using chloride-free water allows the manufacturer to warranty the collector for 5-years. Back    25 Does this product qualify for a Virgin Islands Energy Office rebate and Federal Tax Credit?   Yes! Solar Delivered! is a Virgin Islands Energy Office (VIEO) Certified Dealer for solar hot water and solar electric systems.All of these system are eligible for VIEO rebates and a 30% tax credit from the IRS. The IRS tax credit has a $2,000 for residential installations. There is no tax credit cap on commercial installations. Back    26 What performance certification does the HP collector have?   The HP collector’s performance has been certified by five European testing laboratories - SPF Swiss Solar Institute, CSTb in France, Fraunhofer Institute in Germany, INTA in Spain, and SE in Sweden. Back